Download free excel template for capturing enquiries and service request from Employees in an organization or entity. This template can be useful for administration department or health care department in an organization.
Importance of call log for employees in organization
Talking about any organization, there are various departments. Each department can be categorized as profit center, cost center, core function and support function. Basically, the support function like HR, Legal etc are there in the organization to support and render services to Core Function like operation and maintenance, project development and business development.
Support function like administration team, get request from employees on various services like cab request, computer repair services, hard drive and server access request etc. In any particular day, N number of calls are received by admin team, they can capture the information and summary of these requests using this free excel template.
This excel template will help management understand the amount of request received and resolved during any given period of time.
Format of Employee Call Log Tracker
Once you download this free excel template, you will see that this is a very basic call log format / tracker template. You can use this template to capture information like –
- Number called
- Time and duration of the call
- Purpose of the call
- Type of call
In addition to the above fields, you can add rows and columns in the excel to capture more information.
Download and Use Employee call log template in Excel
To use this free Employee Call Log template in excel, you should have Microsoft Office/ Microsoft Excel. You can only use this template if you have these applications in your system. or Use, Google Sheets.
Once extracted, you can open the file using Excel and start entering data or customizing the template.