Download free excel template to capture all the incoming and outgoing calls for a call center. Call centers can be within an organization to take care of all the queries of various department, or, an outsourced agency to take care of all the customer and vendor enquiries.
About Call Center Call Log excel Template
Once you download this free excel template, you will find that this template comes with basic information required for any call logging and monitoring tracker. It comes with fields to capture the following information –
- Type of call – incoming or outgoing
- Associated with
- Date and Time
- Note for the call
You can add more fields to capture more information on the each call. You can do so by adding rows and columns in the excel template. Furthermore, color scheme of this template is also fully customizable.
Microsoft Excel lets you swiftly create a variety of useful records to log sales calls, service calls and other kinds of call information you need to run your business. With this free template in hand, you can create your own call log customized to your needs or use a pre-made call log template that’s ready to go.
Download and use Call Center Call Log excel format
To use this free Call Center Call log template in excel, you should have Microsoft Office/ Microsoft Excel. You can only use this template if you have these applications in your system. or Use, Google Sheets.
After installing Excel or Spreadsheet, download the zip file of this template, extract the template using WinRAR or 7Zip decompressing software.
Once extracted, you can open the file using Excel and start entering data or customizing the template.